"Ridge Hall computer assistance; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank, it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind, can you move your cursar around the screen?"
"There isn't any cursar; I told you it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle -- it's because it's dark."
"Dark?"
"Yes, the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power failure."
"A power...A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too #^%$&!(*@$#!&#! stupid to own a computer."
Makes me feel better. I admit I'm a computer idiot. When I have a problem I shut everything down and wait for husband or son to get home to fix it.
Posted by: elsie | June 22, 2007 at 06:48 AM
Oh I do empathize with you !! LOL
Posted by: Paul | June 22, 2007 at 08:18 AM
LOL, I know some people that are that smart. :)
Posted by: janet | June 22, 2007 at 08:26 AM
Hi Joy! Hahaha..Thanks!
Posted by: twilite | June 22, 2007 at 12:39 PM
It is comforting to know that there are folks out there who will continue to make me feel like a genius!
Posted by: Peggy | June 22, 2007 at 04:45 PM
Wait til he calls YOU for some advice!
Posted by: travelinoma | June 22, 2007 at 04:46 PM
LOL- YES!!! This makes me feel really smart! hahahaha!!
Junie
Posted by: June | June 22, 2007 at 06:43 PM
Gawd yes....it makes me feel better. I need to be careful that my head doesn't swell because I'm so FAR past those goofy days.
Unfortunately, I've hit a new wall. I need to learn to compress picture files so I can send them through the mail. I can't believe that I have been computing all these years and haven't learned to do this. That's what happens when a digital camera becomes a part of your life.
I think I'll just kick back and put my feet up and feel superior to the WordPerfect person. *G*
Posted by: buffy | June 22, 2007 at 10:24 PM
You should have to pass a test, like a drivers license test, before you can buy a computer (or lots of other things too.)
Posted by: Peter | June 23, 2007 at 08:55 AM
You should have to pass a test, like a drivers license test, before you can buy a computer (or lots of other things too.)
Posted by: Peter | June 23, 2007 at 08:56 AM
Well kind of. . . makes me feel a little better. I have making those phone calls about computer problems and sometimes I think I am about as stupid as the guy that made this one.
Posted by: Maria Morris-Burke | June 23, 2007 at 07:59 PM
HA! I should have anticipated that ending. But I'm too stupid, and I ought to be packing my computer up as we speak...LOL
Posted by: kenju | June 23, 2007 at 09:53 PM
Hi
Posted by: Paul N. | June 25, 2007 at 06:53 AM
This is about a friend of mine, isn't it? She has had her computer for three years and for the last two I've been telling her to get rid of it and get a hammer and chisel!
Posted by: Suzz | June 25, 2007 at 09:03 AM
Well, it looks like it's working now. Have a great evening.
Posted by: Paul N. | June 25, 2007 at 06:18 PM
Hm.....is this supposed to be funny......LOL. I love this story. I really don't think tat I am that bad!
Posted by: Britt-Arnhild | June 26, 2007 at 01:29 PM
It's not allways easy to work in a Customer Care / Help Center.
Did you by the way see this one?
It's a classic:
http://lifecruiser.com/archive/medevial-tech-support/
Posted by: TorAa | June 27, 2007 at 03:45 PM
Yeah, we're not all computer geniuses. Very funny!
Posted by: joared | July 01, 2007 at 04:45 AM
Oh that is brilliant! I am laughing out loud!
Posted by: Liz | July 04, 2007 at 10:52 AM
Hello
Looks good! Very useful, good stuff. Good resources here. Thanks much!
G'night
Posted by: rjekolod | July 12, 2007 at 04:24 AM